Senior Vice President, _VOIS, Vodafone
Achiever's Success Story
“You get in life what you have the courage to ask for.”
Sujata Dutta, with 23+ years of extensive IT experience across multiple domains has generated numerous Businesses opportunities, maximized Customer NPS and Revenue by delivering High Quality, and built Award Winning Customer Relationships.
Sujata’s educational background includes Master of Technology (MTech) from Indian Institute of Science, Bangalore, and Bachelor of Engineering (BE) from Kolkata University. As Senior Vice President and Head of Testing of _VOIS, Sujata has brought together the Industry’s most compelling vision, strategy, solutions, partnerships, and expertise into a single integrated powerhouse. She plays a Strategic Leadership Management Role influencing senior stakeholders across the Globe.
With international and multi-faceted leadership experience, Sujata identifies strategic opportunities and is passionately involved in setting up and growing new business and a large motivated team. She has been focused on bringing the highest Quality Engineering, IT solutions for various business verticals. Her passion for excellence, quality delivery has transformed Customer-Employee-Experience which contributed to exponential growth of the team by 450+% in 4.5 years. She achieved Cost Optimization through Delivery & Operational Excellence, Digital Transformation, Analytics, Innovation, and Next-Generation Automation which has brought the Practice to top quartile of industry benchmarking KPIs with 13+% Y-Y improvements.
She has spearheaded key transformational themes to convert her organization from “Resource-based to Service-based to External-Benchmarking-KPI-Driven” with advanced automation. She is highly focused on building strong organizational capabilities by up-skilling the teams in new, emerging technologies.
She is an award-winning leader and under her leadership, the team has won 30+ prestigious Global Industry Awards and moved up in the leadership rankings based on leading industry analysts. She has received multiple coveted awards like ‘Wequity Solidarity Idol’ for outstanding leadership, professional accomplishments, commitment to society, ‘WomenTech Global Remote Transformation Leader’ award for contribution to technology and digital initiatives, ‘UNICOM Leader of Testing’ in India Testing Awards, ‘Vodafone Women In Red’, ‘Vodafone Change Excellence Award’, for being an inspirational leader and bringing huge transformation.
She actively contributes to technology and social communities as a speaker and panelist for multiple industry summits and conferences. She is a chairperson of POSH (Prevention of Sexual Harassment), promoter of WIT (Women in Technology) and programs for ensuring equal opportunity and a safe workplace for all. Having faced and overcome multiple hinderances due to gender bias, she is a big advocate of Inclusion and tries her best to make it easier for others. Her efforts have made it possible to improve Diversity in the team to 40% from 15%. She is an active participant in CSR activities and contributed hugely during the COVID19 crisis.
Sujata is highly regarded and respected by her team, customers, and colleagues across the industry. Her commitment to the professional development of others makes her a “woman-to-watch”. Her actions inspire others to dream more, learn more, do more and become more. She is a true example of a leader who has the capacity to translate vision into reality. Sujata truly believes and lives by, “Don’t downgrade your dream just to fit your reality, upgrade your conviction to match your destiny.”