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Ms. Anupma Singhani

Ms. Anupma Singhani

Achiever's Success Story

Ms. Anupma Singhani’s Remarkable Successful Professional Journey

As a Certified Six Sigma and a Lean Six Sigma Green Belt with over more than 22 years of experience in Operations Management, Process Management, Requirements and Systems Analysis, Customer Service and Team Management, Ms. Anupma V Singhani possesses excellency in Operations Management, Customer Experience, Process and Risk Management, Six Sigma, ISO 9001-2015, Digital Transformation, Requirements and Systems Analysis, Automation, Planning and Organization, Team Management, Relationship Management, Vendor Management and New Setups.

She is Proficient in managing and leading teams for running successful Operations, experience of developing procedures, service standards, systems for business excellence and has proven ability in setting up and rolling out successful projects, establishing new units and processes, achieving expectations and exceeding goals. Ms. Singhani is also an expert in streamlining work flows and building internal controls and is an adept in formulating and implementing process, analyzing, documenting, validating and managing system requirements.

She’s also held various positions in organizations like Aviva Life Insurance as Manager – Operations (Founder Member), ICICI Personal Financial Services as a Customer Service Officer and Canara HSBC Oriental Bank of Commerce Life Insurance as Head – Branch Operations (Founder Member) and is known for bringing about fruitful results in every role she held.

Ms. Singhania is a Post Graduate Diploma in Banking, Investment and Insurance from L. N. Welingkar Institute of Management Development and Research, Mumbai in 2011 and is a professional Digital Payments Tools and Strategist, a Certified Robotic Process Automation (RPA) Professional, Certified AML-KYC Compliance Officer, Certified Business Analysis Professional (CBAP) Training and has a Certificate Examination in Life Insurance from Insurance Institute of India.

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