Bridging Systems and People: Core Banking, Business Analysis & Agile Coaching Mastery
With over 15 years of experience, she has emerged as a global leader in driving core banking transformations and system migrations, successfully delivering mission-critical projects across the Middle East and the United States for leading multinational banks. Her work reflects deep domain expertise in financial services and exceptional collaboration across business, IT, risk, compliance, and operations.
Throughout her distinguished career, she has applied structured Business Analysis frameworks to lead legacy-to-modern transitions, ensuring data integrity, regulatory compliance, and minimal customer disruption. Her contributions include designing a comprehensive Retail Loan Processing Checklist and automating Corporate Finance Customer Facilities, significantly enhancing operational efficiency and customer experience.
Holding dual master’s degrees in Business Administration and Sociology, she brings a rare combination of analytical rigor and human-centered leadership. As a certified PMP and expert in Business Process Reengineering, she has streamlined end-to-end processes, eliminated inefficiencies, and developed scalable operating models using BPMN, Lean Six Sigma, and Balanced Scorecard frameworks.
She integrates Systems Thinking and Design Thinking to address complexity holistically while applying structured frameworks like Six Thinking Hats, Porter’s Five Forces, and Fishbone Analysis to strengthen decision-making.
Her expertise in Agile, Scrum, SAFe, and Kanban empowers global teams to deliver iteratively and drive continuous improvement. She has successfully led Agile transformations across diverse regulatory and cultural landscapes.
What sets her apart is her leadership style blending professional coaching with organizational change. As a certified coach, she fosters psychological safety, builds high-performing teams, and enables sustainable transformations.
In this era of AI and automation, she integrates AI-driven solutions into project management and business transformation, unlocking predictive insights and operational efficiency. Her passion for turning complexity into clarity exemplifies the excellence recognized by the Indian Achievers Award.
