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Ms. Parul Batra

Achiever's Success Story

Parul Batra: Global Customer Experience Technology Program Expert

Meet Parul Batra, an accomplished technology professional whose transformative mindset and unwavering commitment have left an indelible mark on global technology landscapes. With over a decade of experience, Parul’s journey epitomizes resilience, an unwavering dedication to unparalleled customer experiences, and an unrelenting pursuit of excellence.

Parul envisions a future where her expertise shapes the global technology landscape. At the core of her mission is a vision to revolutionize the tech industry by serving as a catalyst for innovation and excellence. Her commitment extends beyond technological advancements, emphasizing the pivotal role of customer experience in driving transformative change.

Parul’s journey spans continents. Having moved to the USA for her studies 12 years ago, she has successfully navigated diverse industries, including e-commerce, technology giants, and healthcare, infusing a global perspective into her roles. Armed with both a Bachelor’s in IT and a Master’s degree in Management Information Systems, Parul’s academic foundation complements her rich professional experience.

Commencing her professional journey with significant roles, Parul played a pivotal part in coordinating turnkey projects using adept project management strategies. Transitioning into influential positions, her dynamic contributions led to a notable reduction in customer response time and enhanced driver experience, earning recognition for operational excellence across diverse industries.

Venturing into healthcare technology, Parul seamlessly bridged the gap between technology and healthcare, driving process improvements that positively impact patient outcomes. Her holistic approach to customer-centric solutions showcased her growth in the program management space, marked by innovative approaches to Agile methodologies, consistently enhancing efficiency and elevating the overall customer experience.

Parul Batra’s journey stands as a testament to forward-thinking approaches, dedication to customer excellence, and a commitment to technology-driven solutions. Continuously impacting global operations, healthcare technology, and Agile methodologies, Parul emerges as an inspirational figure paving the way for aspiring professionals in the ever-evolving landscape of global technology.

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Career With IAF

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BRANDWORKS MEDIA PRIVATE LIMITED
 
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Bank Name: Kotak Mahindra Bank
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