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INDIAN ACHIEVERS FORUM

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Ms. Liberatha Kallat

Ms. Liberatha Kallat

Achiever's Success Story

A visionary & incubator of airport services in India

Liberatha Kallat, Chairperson & Managing Director at Dreamfolks Services Limited, has been spearheading DreamFolks since 2013 and has been responsible for conceiving and scaling up the business since its inception. A visionary & incubator of airport services in India, Liberatha understood the challenges and needs of the airport services sector during her stint at Plaza Premium. She has significant experience in the hospitality industry and has worked with Indian as well as global multinational companies such as Indian Hotels Company Limited, Taj Hotels & Resorts Limited, PepsiCo India, Plaza Premium and Pernod Ricard India (P) Limited.

Liberatha envisioned the growth potential of the industry early on and realized the growing demand among travellers for a differentiated airport experience which in turn led to the first mover advantage of DreamFolks in the Indian airport services segment. This first mover advantage along with an agile business model is one of the key reasons for DreamFolks dominance, the Company has scaled up to provide services to leading Card Networks operating in India like RuPay, Mastercard, Diners/Discover, VISA and almost all of India’s prominent Card Issuers like ICICI, Axis Bank, Kotak Mahindra, HDFC and SBI Cards and a diverse set of clients beyond the financial services vertical comprising Airlines, OTA’s and Corporates.

With a strong Clients and Operators network in place, Liberatha focused on building strong tech capabilities by developing an in-house scalable proprietary technology platform that allowed clients to customise their offerings. DreamFolks facilitates customers of Clients’ access to the following airport related services – Lounges, Food and Beverage, Spa, Meet and Assist, Airport Transfer, Transit Hotels/Nap Room access and Baggage Transfer. The company held a market share of over 95% of all India issued credit card and debit card based access to airport lounges in Fiscal 2020. DreamFolks has 100% coverage across 50 operational airport lounges in major cities of India. In addition to providing Services at airports, the company  also forayed into the railways sector recently to provide lounge access at 5 railway stations in India. It’s been Liberatha’s constant endeavour to focus on client engagement for long-term relationships.

She believes & lives by 3 success mantras:

–           Question status quo – Vision and re-imagine the future of the industry

–           Action your vision – Believe and drive your plan and don’t be afraid to take risks

–           Be perseverant – stick to your guns, pivot as required, but persist till you succeed

In the recent past, Liberatha has been recognized for her stellar achievements & leadership style:

  • ET Inspiring Women Leaders (North) by Economic Times in 2022
  • 10 Best Entrepreneurs of 2021 by Industry Era Magazine in 2021
  • 10 Most Inspiring Women Entrepreneurs to Watch Globally by Innovative Zone in 2021
  • The Economic Times – Most Promising Business Leader of Asia in 2019
  • Woman Entrepreneur of the Year by UBS Forum in 2019
  • Woman Icon of the Year by UBS Forum in 2019

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