His career spans over two decades, marked by his influential roles at top-tier companies in technology, consulting, and manufacturing. He began his professional journey in India’s manufacturing sector, eventually rising to become a senior data science leader at Amazon. His passion for applying science, AI, statistics, technology, and data drives his relentless pursuit of democratizing AI. This mission led him to co-found CloudxLab in 2014, providing high-quality, affordable online education in AI, Machine Learning (ML), and technology.

During his undergraduate studies at the Indian Institute of Technology, Roorkee, he developed a deep interest in applying science and mathematics to solve complex problems. He designed and built the first robotic arm in his department, an innovation that earned him the Dean’s Achievement Award and sparked his future endeavors in AI and robotics. This early success was a precursor to his visionary work in AI, where he continues to push the boundaries of technology.

His tenure in the manufacturing industry honed his skills and deepened his passion for AI and data. As a research engineer at a leading bearing company, he transformed business processes by adopting data-centric systems. His implementation of statistical methods for demand planning, assembly capacity optimization, and inventory management resulted in substantial operational cost savings. These efforts culminated in the development of an advanced ERP system integrating statistical and AI methods, showcasing his ability to blend traditional industry practices with cutting-edge technology.

Transitioning to the tech industry, he achieved remarkable success by leveraging cloud computing advancements. He implemented statistical and ML models to enhance customer service, sales, operations, supply chain management, and energy trading. His innovative methods for causal inferences enabled businesses to confidently roll out significant product changes. At Amazon, he revolutionized customer service operations by integrating Deep Learning AI models, transforming contact routing, agent coaching, contact reduction, and fraud detection processes. His thought leadership and use of the latest GenAI technology have significantly improved product ranking on Amazon’s website, addressing critical product discovery challenges.

His dedication extends beyond his professional achievements. He is committed to nurturing the next generation of entrepreneurs, mentoring startups through TIDES (IIT Roorkee accelerator), and focusing on robotics, cybersecurity, AI/ML, and automotive technologies. His career exemplifies the ethical use of technology to elevate societal standards, inspiring leaders and AI professionals to embrace continuous learning and ethical adoption of state-of-the-art technology. His work in democratizing AI advancements underscores his commitment to ensuring these technologies are accessible, secure, and trustworthy for adoption by nations and institutions worldwide.