Neelesh Mansharamani, Director- Program at Minfy Technologies is responsible for building trust and maturing the relationship with customers at each step of association with the company. Neelesh is a result-driven professional with over 2 decades of experience in IT Governance & Service management, People and Escalation Management, helping them achieve their business goals.
Neelesh is an ITIL® Expert, with a strong foundation of ISO20000 & Project Management. Effective in planning, designing, implementing and managing Cloud Infrastructure with Proven ability to lead and motivate teams to ensure collective success. He has worked in multiple geographies with esteemed clients. He has extensively worked in Middle East, APAC and India region.
Global experience helped him to make a connect and build business relationships with people from varied culture and geographies.
Neelesh has Demonstrated capacity to successfully manage all phases of IT projects and operations, from needs analysis and requirement definition to implementation, and training. Self-motivated individual with people management, Customer Engagement & interpersonal skills.
He has managed multiple teams, with direct and matrix model- including onshore-Offshore coordination/management. Neelesh spearheaded Minfy Tech Service Delivery for 3 yrs and transitioned to Customer Success Division. While working on Migrations, Greenfield/Brownfield implementations, helped him to identify the problem areas and corrective/preventive solutions. In past Neelesh has worked with clients from fortune 100 .
Neelesh possess and strives to master Core Skillset for Customer Connect:
1. Heart – Drive customer impact through customer trust
2. Being the Conscience of the Customer
3. Intellectual Curiosity
4. Structured Thinking
5. “Get Stuff Done” Attitude
6. Executive Presence
7. Organizational Agility
8. Brain – functional knowledge, industry expertise, account management, Migrations, consulting/business process and change management
IFSC CODE : KKBK0000203
MICR No.: 110485046
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