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Mr. Pankaj Jain

Achiever's Success Story

B2C- Business, Communication & Customer

The SaaS Journey began in 2014. The company saw that there was a huge potential to become a disruptor in the Bulk communications service industry in terms of A2P, P2A and A2A, and realized that there was a lot of fragmentation & ambiguity in the industry between the service providers, service consumers & service recipients.They then decided to bridge this chasm by building their own applications with ease of use & transparency as the core ethos.

This approach started bearing fruit from 2016 whenthey started becoming a conspicuous force in the industry. All their growth till date has come organically by investing, creating & customizing on their product, based upon client feedback & requirements. They have a longstanding relationship with various market leading clients from diverse high growth sectors such as hospitality, travel, ecommerce, health care, fintech & edtech.

The company offers Customized in-house developed technology stacks & applications for Bulk SMS, Bulk Email, Voice SMS, in-bound SMS, WhatsApp& messenger API, RCS messaging, dedicated chatbots, OBD, IVR & toll-free services. They have got a highly energetic & inquisitive team dedicated to support & develop customized solutions to help bridge the communication gap between businesses, their customers, vendors & partners.

Today,they have turned their focus towards leveraging AI & machine learning to further optimize the offerings. They are also leveraging these technologies in the development & deployment of chatbots, WhatsApp for business API & RCS messaging as theycan see that these will be the preferred channels of communication going forward.

As digital connection & communication is fast becoming an indispensable part of any business operation, the vision & goal of the company is to make the products an integral cog for their clients in the most intuitive manner so as to facilitate the operations with the most optimal form of communication with the customers based upon their business model. The journeythey have covered to reach here, has today become the driving force that motivatesthem to ask ‘WHAT’S NEXT?’


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